This Privacy Policy explains what personal data 55bat collects, why we collect it, how it is used, who it may be shared with and what rights you have over your information. Please read it alongside our Terms & Conditions before registering an account.
These cards summarise the core principles of our Privacy Policy. They are not a substitute for reading the full document below.
We collect registration details, identity documents for KYC, transaction records, device and usage data, and communications with our support team. We collect only what is necessary to provide and secure the service.
Personal data is used to operate your account, process transactions in PKR where applicable, verify identity, comply with anti-money-laundering obligations, deliver support and maintain platform security.
Data may be shared with payment processors, identity-verification providers, fraud-prevention services and regulatory authorities as required. We do not sell your personal data to third parties for marketing purposes.
SSL/TLS encryption secures all data in transit. Access controls, monitoring and regular security assessments protect data at rest. Identity documents are transmitted only via secure HTTPS verification portals.
Subject to applicable law, you have the right to access, correct, port or request deletion of your personal data. You may also object to certain processing activities. Contact our support team to exercise any of these rights.
Account data is retained for as long as the account is active and for a defined period thereafter to meet legal and regulatory obligations. Transaction records are retained for the period required under applicable financial regulations.
This Privacy Policy ("Policy") is issued by 55bat ("Platform", "we", "us", "our") and governs the collection, use, storage, disclosure and protection of personal data obtained from individuals ("User", "you", "your") who access, register with or otherwise interact with the 55bat website and associated services available at 55bat.cam.
55bat is committed to handling personal data responsibly and in accordance with applicable data protection laws and the standards maintained under our operating licence. This Policy is incorporated by reference into our Terms & Conditions. By creating an account or using any part of the Platform, you acknowledge that you have read and understood this Policy.
When you create an account, we collect: full name, date of birth, email address, mobile number, residential address, chosen username and password (stored in hashed form). This information is required to establish and maintain your account.
Before processing withdrawals, we collect: a copy of a valid government-issued CNIC or passport (front and back), proof of address where required, and a selfie or liveness-check image. These documents must be submitted through our secure HTTPS verification portal. Do not transmit identity documents via email, social media or unencrypted chat.
We record details of deposits and withdrawals including amounts (in PKR where applicable), payment method type, transaction reference numbers and timestamps. We do not store full payment card numbers. Where payment references include Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah identifiers, these are retained solely for transaction verification and anti-money-laundering compliance purposes. Listing these payment references does not imply any endorsement or partnership between 55bat and those providers.
We automatically collect: IP address, device type and operating system, browser version, session duration, pages visited, games played, wagers placed and in-platform navigation patterns. This data is used to improve platform performance, detect fraud and personalise the experience.
Any messages sent to our support team via live chat or email, together with records of responses, are retained for quality-assurance, dispute-resolution and regulatory-compliance purposes.
You may choose to provide additional information, such as preferred sports markets (Pakistan cricket, PSL, ICC tournaments, football), preferred game categories or feedback responses. This data is used solely to improve your experience and is never sold.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, email, date of birth, mobile number | Account creation & management |
| KYC Data | CNIC/passport copy, selfie, proof of address | Age & identity verification |
| Financial Data | Transaction amounts in PKR, payment method type, timestamps | Payment processing & AML compliance |
| Usage & Technical Data | IP address, device type, session logs, game history | Security, fraud detection & platform improvement |
| Communications Data | Support chat transcripts, email correspondence | Support quality & dispute resolution |
| Cookie Data | Session tokens, preference settings, analytics identifiers | Functionality & performance analytics |
Where data protection law requires a legal basis for processing, 55bat relies on the following bases:
55bat uses your personal data for the following purposes:
We share data with trusted third-party processors who act on our instructions, including: payment-gateway and e-wallet providers; identity-verification and KYC platforms; fraud-detection services; cloud-hosting and infrastructure providers; and customer-support software vendors. All processors are required to implement appropriate security measures and may not use your data for their own independent purposes.
We may disclose personal data to competent authorities, licensing regulators, law-enforcement agencies or courts where we are legally obliged or permitted to do so, including in connection with anti-money-laundering investigations, fraud prevention and compliance with applicable court orders.
In the event of a merger, acquisition, restructuring or sale of all or part of the business, personal data held by 55bat may be transferred to the relevant successor entity, subject to equivalent data-protection obligations.
55bat does not sell, rent or trade your personal data to any third party for their own marketing or commercial purposes. This applies regardless of the form or value of the data.
As an internationally operating platform, 55bat may transfer your personal data to countries outside Pakistan, including to the jurisdiction where the Platform's servers are hosted and where our operational teams are based. Where data is transferred internationally, we take steps to ensure that appropriate safeguards are in place, such as data-processing agreements incorporating standard contractual clauses or equivalent mechanisms recognised under applicable law.
By registering an account and using the Platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Pakistan, which may have different data-protection standards to those in your country of residence.
We retain personal data for as long as your account is active and for a defined period after account closure, as required by our licensing obligations and applicable financial regulations. Specific retention periods are as follows:
Upon expiry of the applicable retention period, data is securely deleted or anonymised in accordance with our internal data-governance procedures.
The Platform uses the following categories of cookies and similar tracking technologies:
You may configure your browser to refuse or delete cookies; however, disabling strictly necessary cookies will prevent you from logging in and using core Platform features. Instructions for managing cookies are available in your browser's help documentation. Note that clearing cookies may log you out of your session and reset your saved preferences.
Subject to applicable law and the requirements of our licensing obligations, you have the following rights in relation to your personal data:
Request a copy of the personal data we hold about you, together with information about how it is used.
Request correction of inaccurate or incomplete personal data held about you.
Request deletion of your data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Object to processing based on legitimate interests, including direct marketing, where applicable.
Receive your data in a structured, commonly used format where processing is based on consent or contractual necessity.
Request that we limit processing of your data in certain circumstances, such as while a dispute over accuracy is being resolved.
To exercise any of these rights, contact our support team at the details in Section 15. We will respond within a reasonable timeframe and in any event within the period required under applicable law. We may need to verify your identity before actioning a request. Please note that some rights may be restricted where processing is required to fulfil our legal or regulatory obligations — for example, we cannot delete KYC records during a mandated retention period.
The Platform is strictly for adults aged 18 or older — or the higher minimum age required by the operator or applicable jurisdiction. We do not knowingly collect personal data from anyone under the minimum eligible age. If we become aware that data has been collected from a minor, we will take immediate steps to delete it and close the associated account.
If you believe that a minor has registered an account or submitted personal data to 55bat, please contact our support team immediately at the details in Section 15.
55bat implements a range of technical and organisational security measures to protect personal data against unauthorised access, loss, alteration or disclosure. These measures include:
While we take all reasonable measures to protect your data, no system is completely immune to security incidents. You are also responsible for maintaining the security of your own login credentials and device. Contact support immediately if you suspect unauthorised access to your account.
The Platform may contain references to third-party payment services (such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) as familiar local payment references. These references do not constitute endorsement of those services, and 55bat is not responsible for the data-protection practices of any third-party provider. Users should review the privacy policies of any third-party service they use in connection with their account activity, particularly payment service providers.
55bat reserves the right to amend this Privacy Policy at any time. Material changes will be communicated to registered Users by email or through a prominent notice on the Platform prior to the amendment taking effect. The effective date of the most recent revision is displayed at the top of this page.
Continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree with the amended Policy, you may close your account in accordance with our Terms & Conditions.
If you have questions about this Privacy Policy, wish to exercise a data-subject right, or want to raise a concern about how your data has been handled, please contact us through the following channels:
We recommend reading our Terms & Conditions, Responsible Gambling guide and FAQ alongside this Privacy Policy. A well-informed player is a safer player.
Entertainment only. Not a financial service. Adults 18+ only — or the higher minimum required by the operator/license jurisdiction. Please understand applicable local law before participating.